LifeWorks NW
  • Gresham, OR, USA
  • Hourly
  • Full Time
  • Peer Support

The Peer/Engagement Specialist position will work at LifeWorks NW's Certified Community Behavioral Healthcare Clinics (CCBHC) in Gresham, OR

In 2017, LifeWorks NW was selected to represent Oregon in the federal demonstration project to implement CCBHCs to advance delivery of behavioral health care. LifeWorks NW's CCBHC sites provide comprehensive client care through a team-based approach with services that include mental health and substance use counseling, peer-delivered health and wellness services, primary care services and psychiatric rehabilitation. Staff that work at our CCBHC sites collaborate with others to care for individuals through daily interactions and support, counseling, skills training, care coordination, health promotion and education, medication management services and supportive services with preventive approach.

Purpose: Provides outreach to adult clients who are receiving mental health services. Support those receiving services provided by LifeWorks NW. 

Hours: This is a full-time position working 40 hours a week. Must be able to work daytime and evening hours. Specific hours change frequently.

Pay/Benefits: $16.05 to $17.25 per hour. Full benefits

Essential Responsibilities: 

  • Provides outreach services to clients who have disengaged from services, with the goal of assisting them in returning to and completing the treatment episode.  Outreach may include connecting via telephone, home visit and identified community supports (e.g. family, friends, church, primary care).
  • Provides support through active listening, problem-solving and encouragement.
  • Coordinates care with appropriate partners such as community partners, primary care physicians or other medical providers and consultation with team and supervisors.
  • Assesses safety issues for client and reviews with assigned clinician, treatment team or supervisor.
  • Assists clients in accessing community resources to mitigate potential barriers to treatment (e.g. food banks, TriMet services, DHS, childcare). Maintain confidentiality of records relating to clients' treatment.
  • Meets standards for documentation and accuracy of work.
  • Meets standards for client care, quality/customer service, attendance/punctuality and teamwork.  
  • Continually increase level of cultural sensitivity, awareness and competency.
  • Participates in regular individual and team meetings with supervisor.  Provides written and verbal reports to supervisor regarding cases. Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, staffings, intra-agency trainings, etc. 
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours  for routine matter (urgent matters may require a more immediate response)
  • Completes online training courses as assigned
  • Travels between sites or in the community transporting clients when needed. Must have access to a personal vehicle and ability to drive a LifeWorks NW vehicle. 


  • Must have one of the following:
    • Peer Specialist or Recovery Mentor. If certified as a Peer or Recovery Mentor, must be able to provide the required letter from OEI with the Traditional Health Worker number at the time of an interview. OR
    • Qualified Mental Health Associate (have a Bachelor's degree in Psychology, Counseling or Social Work or three full years of paid mental health work experience). If a QMHA, must be a current or a former recipient of mental health services who embraces the philosophy of resilience and recovery. (If a current recipient, must not currently be receiving services from LifeWorks NW).
  • Requires access to a car, a valid driver's license, proof of current automobile insurance coverage and ability to meet LifeWorks NW driving requirements.
  • Demonstrate effective communication skills and ability to provide culturally-competent treatment services to diverse client populations.
  • Good computer skills. Position works in Microsoft Office 365 suite as well as the organization's client records system. 
  • Ability to perform essential functions of job without creating a direct threat to the safety of self or others.


LifeWorks NW believes that diversity strengthens our workforce and empowers our community. LifeWorks NW is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status in accordance with law.


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LifeWorks NW
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