LifeWorks NW
  • Gresham, OR, USA
  • Hourly
  • Full Time
  • Peer Support

The Peer Navigator position will work at LifeWorks NW's Certified Community Behavioral Healthcare Clinics (CCBHC) in Gresham, OR.

In 2017, LifeWorks NW was selected to represent Oregon in the federal demonstration project to implement CCBHCs to advance delivery of behavioral health care. LifeWorks NW's CCBHC sites provide comprehensive client care through a team-based approach with services that include mental health and substance use counseling, peer-delivered health and wellness services, primary care services and psychiatric rehabilitation. Staff that work at our CCBHC sites collaborate with others to care for individuals through daily interactions and support, counseling, skills training, care coordination, health promotion and education, medication management services and supportive services with preventive approach.

PURPOSE: To provide early engagement opportunities for clients entering treatment, help them maintain steady engagement, and provide outreach to disengaged clients.

HOURS: This is a full-time position working 40 hours a week. Must be able to work daytime and evening hours. Specific hours change frequently.

PAY/BENEFITS: $16.05 to $17.25 per hour. Full benefits


  • Provides early engagement services to new clients using several forums including: Open Access, Skills Groups for new clients, Intake reminder and follow up contacts.
  • Provides engagement support during the client's treatment cycle episode using several forums including: Care Coordination (i.e. being the first point of contact for clients with questions about their services), health coaching, and support groups.
  • Provides outreach services to clients who have disengaged from services, with the goal of assisting them in returning to and completing the treatment episode.  Outreach may include connecting via telephone, home visit, community outreach, and identified community supports (e.g. family, friends, church, primary care).
  • Provides support to clients in maintenance phase of treatment episode and/or disengaged clients who wish to re-engage services.
  • Provides support through active listening, problem-solving and encouragement.
  • Coordinates care with appropriate partners such as community partners, primary care physicians or other medical providers and consultation with team and supervisors.
  • Assesses safety issues for client and reviews with assigned clinician, treatment team or supervisor.
  • Assists clients in accessing community resources to mitigate potential barriers to treatment (e.g. food banks, TriMet services, DHS, childcare). Maintain confidentiality of records relating to clients' treatment.
  • Meets standards for documentation and accuracy of work.
  • Meets standards for client care, quality/customer service, attendance/punctuality and teamwork.  
  • Continually increase level of cultural sensitivity, awareness and competency.
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours  for routine matter (urgent matters may require a more immediate response)
  • Completes online training courses as assigned
  • Travels between sites or in the community transporting clients in personal vehicle when needed.



  • Required: Certified Peer Support Specialist training.
  • Required: Letter from the Oregon Health Authority's Office of Equity and Inclusion (OEI) that states a Traditional Health Worker number.
  • Preferred: Recovery Mentor Certification and/or meets requirements of a Qualified Mental Health Associate is a plus.
  • Requires access to a car, a valid driver's license, proof of current automobile insurance coverage and verification of safe driving record from DMV.
  • Demonstrate effective communication skills and ability to provide culturally-competent treatment services to diverse client populations.
  • Basic computer skills including keyboarding, use of mouse, ability to navigate website and use common web browser.




LifeWorks NW believes that diversity strengthens our workforce and empowers our community. LifeWorks NW is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status in accordance with  Drug Free/Tobacco Free Site 01/09

LifeWorks NW
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