LifeWorks NW
  • Hillsboro, OR, USA
  • Hourly
  • Full Time
  • Peer Support

LifeWorks NW's Hawthorn Walk-In Center is a mental health urgent care center in Washington County. We are currently seeing a full-time Crisis Peer Support Specialist. This is an exciting opportunity to join our team at the Hawthorne Walk-In Center.

PURPOSE: The Crisis Peer Support Specialist provides a variety of recovery-oriented services to individuals who are experiencing a mental health or emotional crisis who have self-identified as desiring peer supports. The Peer Support Specialist works, to promote immediate safety and stability, greater independence, community integration and recovery. Services provided by peers (people who have had the experience of mental health treatment and have certification in Peer Support) include a wide variety of supports, services and advocacy that contribute to a client's ability to engage in ongoing treatment and work towards less dependence on traditional mental health treatment. These activities acknowledge the importance of involving significant others and other natural supports in the persons treatment that could positively impact their recovery.

DAYS/HOURS: This is a full-time position working 40 hours a week. Shift: Tuesday through Saturday from 12:30 pm to 9:00 pm. 

PAY/BENEFITS: $16.65 - $17.86. Full benefits


  • Uses a Person-Centered approach to create and work on a short term Peer-Assisted Wellness Recovery Plan tailored to the specific needs of the individual receiving services. 
  • Works in collaboration with Crisis Team and Intensive Transition Team staff to assist individuals with safety planning and connecting to on-going mental health services.
  • Uses his/her own experiences as guided by training and also models the principles of recovery for those they work with, including self care, gaining greater independence, emphasize wellness and self-determination. 
  • Informs people served of available service options while promoting the use of natural supports and resournces within the community. 
  • Assists individuals in navigating the mental health services system and in achieving wellness, resiliency and recovery as defined by the person. 
  • Present a model of someone in recovery and share their own experiences as their training provided guidance. 
  • Work with clients on specific and obtainable goals included in the person's short term crisis treatment plan 
  • Provides support to clients who are having symptoms that could result in hospitalization. Duties could include grocery shopping, meal preparation or just spending time with clients until they feel secure enough to be on their own
  • Assists clients in accessing community resources such as food boxes, healthcare appointments and other services as appropriate.
  • Assists clients in maintaining medication compliance. May deliver medications, makes reminder calls and home visits to ensure compliance.
  • Maintain confidentiality of records relating to clients' treatment. 
  • Meets standards for documentation and accuracy of work.
  • Meets standards for client care, quality/customer service, attendance/punctuality and teamwork. 
  • Continually increase level of cultural sensitivity, awareness and competency.
  • Participates in regular individual and team meetings with supervisor. Provides written and verbal reports to supervisor regarding cases. Attends informational and clinical meetings which may include all-agency meetings, team meetings, consultation meetings with psychiatrist, staffings, intra-agency trainings, etc. Attend and contribute positively to team meetings, agency and interdisciplinary meetings.
  • Educate and advocate for the values and principles of Peer Delivered Services and the Recovery Model.
  • Completes documentation on a timely basis.
  • Checks e-mail/voice mail daily/throughout the day when working responding to contacts within 48 hours for routine matter (urgent matters may require a more immediate response).


  • Self-identifies as a current or former recipient of mental health services.
  • Strongly Preferred: holds a Peer Support Specialist certification from a State-approved training program. 
  • Preferred: have letter from the Office of Equity (this includes the Traditional Health Worker number).
  • One year of experience providing peer support services preferred.
  • Bilingual (English/Spanish) fluency skills preferred.
  • Demonstrate effective communication skills and ability to provide culturally-competent treatment services to diverse client populations.
  • Familiar with developmental needs of adults and children.
  • Basic computer skills including keyboarding, use of mouse, ability to navigate website and use common web browser. 
  • Ability to transport clients in an agency vehicle preferred. If driving, must have a valid driver's license and ability to meet driving requirements. 



LifeWorks NW is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, sex, national origin, disability, veteran status, or any other status in accordance with law.
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LifeWorks NW
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